"This account is expired and no longer has access"

Lady_Redshift
Posts: 2
Joined: Mon Aug 13, 2018 5:09 pm

"This account is expired and no longer has access"

Postby Lady_Redshift » Fri Mar 27, 2020 12:16 am

Hello:

I only received my code and signed up for the event last night; still, right now, the subject of my post is the only response I receive when I attempt to log in and try the demo. It pops up in red letters at the top of the login screen: This account is expired and no longer has access."

I haven't gotten to try the game in any respect. Was there a really short window of time before a player is locked out that I was unaware of?

Thanks for your time, and stay safe out there!

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Golden Ace
Posts: 2550
Joined: Wed Dec 27, 2017 7:21 pm
Location: Woodbridge Virginia

Re: "This account is expired and no longer has access"

Postby Golden Ace » Fri Mar 27, 2020 9:25 am

Hello:

I only received my code and signed up for the event last night; still, right now, the subject of my post is the only response I receive when I attempt to log in and try the demo. It pops up in red letters at the top of the login screen: This account is expired and no longer has access."

I haven't gotten to try the game in any respect. Was there a really short window of time before a player is locked out that I was unaware of?

Thanks for your time, and stay safe out there!
Did you login to the SOH Event Registration Login page and put your new Key in?

are you using the same email address the key was sent to?
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Lady_Redshift
Posts: 2
Joined: Mon Aug 13, 2018 5:09 pm

Re: "This account is expired and no longer has access"

Postby Lady_Redshift » Fri Mar 27, 2020 3:14 pm

Hello!

I am using the same e-mail from my request, and I copied and pasted the code from the e-mail I received into the sign-up page. I was pretty meticulous about following directions. I even confirmed my e-mail afterward by following the link in the second message.

Very strange...

EDIT: On a whim, I went back and punched my code in again, and now I'm in!

I apologize; this must have been my error.

Stay safe out there!


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