Server Status

Consultant
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Joined: Thu Dec 22, 2016 7:48 pm

Server Status

Postby Consultant » Thu Mar 26, 2020 4:05 pm

Sorry to say that right now, since about 3 in the afternoon, east coast US time, the server has been down.

We're working on it.

Sorry about that. I will post when we solve this.

Consultant
Posts: 1743
Joined: Thu Dec 22, 2016 7:48 pm

Re: Server Status

Postby Consultant » Thu Mar 26, 2020 4:41 pm

Darn Microsoft automatic updates!

They shut us down for an update, but the game is back up again, thanks to our emergency back up coder.

Consultant
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Joined: Thu Dec 22, 2016 7:48 pm

Re: Server Status

Postby Consultant » Thu Mar 26, 2020 5:27 pm

Sigh. Another update. Working on it.

Consultant
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Joined: Thu Dec 22, 2016 7:48 pm

Re: Server Status

Postby Consultant » Thu Mar 26, 2020 6:12 pm

We are live again.

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indigowulf
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Location: Behind you!!
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Re: Server Status

Postby indigowulf » Tue Mar 31, 2020 4:28 am

Is it down again? I was playing and got kicked to log in screen. I can log in and see my characters, but if I hit "enter world" it says loading, then shows the log in screen, then goes right back to character select and briefly flashes "logged in!" but I cannot enter.
~indigowulf global, SG Feral Storm (future founder!)

Consultant
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Re: Server Status

Postby Consultant » Tue Mar 31, 2020 6:40 am

As far as I can recall, the server was up all day yesterday, except for about half an hour when we pushed the new patch, at around 3:30 EST.

It is up now.

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indigowulf
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Re: Server Status

Postby indigowulf » Tue Mar 31, 2020 7:25 am

Yup, it was when it patched. It's all working now. (except my character that fell through the world cannot be logged in now, may have to delete and remake.)
~indigowulf global, SG Feral Storm (future founder!)

Consultant
Posts: 1743
Joined: Thu Dec 22, 2016 7:48 pm

Re: Server Status

Postby Consultant » Tue Mar 31, 2020 7:54 am

Send in the name of your character in an email to the event support person or on a contact form and we can move your lost character to somewhere safe where you can play him/her again. At least i think we can.

communityeventsupport@shipofheroes.com


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