I Can't download game client; bad link

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Du Hast
Posts: 10
Joined: Thu Feb 23, 2017 4:18 pm

I Can't download game client; bad link

Postby Du Hast » Thu Mar 26, 2020 1:23 pm

I got the email invite and already registered my key. When I click the link for the client Download;

"3. Download and install the SoH Community Event Client."

it sends me this address:

https://cct-beta.ewr1.vultrobjects.com/SOHInstaller.exe

and this is what I see:

This site can’t provide a secure connectioncct-beta.ewr1.vultrobjects.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR

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Golden Ace
Posts: 2550
Joined: Wed Dec 27, 2017 7:21 pm
Location: Woodbridge Virginia

Re: I Can't download game client; bad link

Postby Golden Ace » Thu Mar 26, 2020 1:50 pm

I got the email invite and already registered my key. When I click the link for the client Download;

"3. Download and install the SoH Community Event Client."

it sends me this address:

https://cct-beta.ewr1.vultrobjects.com/SOHInstaller.exe

and this is what I see:

This site can’t provide a secure connectioncct-beta.ewr1.vultrobjects.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR

that's the link I used...

my spam filter tried blocking me, but I overroad it.
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GladDog
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Joined: Thu Dec 22, 2016 7:48 pm
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Re: I Can't download game client; bad link

Postby GladDog » Thu Mar 26, 2020 7:48 pm

Any new download that has not been submitted to MS for a certificate will get the same error. Only override that if you trust it, which of course I did. Since this was a last minute thing, I am sure the HGC did not submit it to MS, since their approval turnaround is abysmal.
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CamdenJaxx
Posts: 4
Joined: Sat Jun 09, 2018 11:40 pm
Location: Richmond, VA

Re: I Can't download game client; bad link

Postby CamdenJaxx » Sun Mar 29, 2020 2:09 pm

Just a heads up, MS confirmed that a recent patch has caused your computer to display that there is no connection, even when you do, especially if you use a proxy or VPN. (Source) Because of this, errors like the one you mentioned, as well as many other common functions that rely on WinHTTP or WinInet functions, will pop up when there isn't a reason to. Not saying this is specifically what is happening to you, but it reminded me of the article I read yesterday and figured I'd throw it out there in case anyone isn't aware and is having this and/or similar issues.

Du Hast
Posts: 10
Joined: Thu Feb 23, 2017 4:18 pm

Re: I Can't download game client; bad link

Postby Du Hast » Sun Mar 29, 2020 5:18 pm

There is no security bypass option (and yes, I right clicked on everything) , only "refresh" or "go back to last page" depending on what browser I use. I have tried it on Chrome, Brave, Edge and Internet Explorer. I shouldn't HAVE to use a VPN to get into Beta.

I even tried " https://cct-beta.ewr1.vultrobjects.com/ " without the " SOHInstaller.exe " It's the website that's having issues, not the launcher. The link should have worked right out of the email. Is there a different link in the forums some where to the launcher Download?

Consultant
Posts: 1743
Joined: Thu Dec 22, 2016 7:48 pm

Re: I Can't download game client; bad link

Postby Consultant » Mon Mar 30, 2020 9:34 am

Hmmm, we're looking at it.

But we've had almost 1,200 people download the game with the same process you are using and we had very few issues --almost all of them related to people doing what they "knew" they should do, and not what the instructions actually said.

I wonder if MS has changed something in the last day or two?

But we are looking at it.


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