My experience getting it set up

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olepi
Posts: 216
Joined: Sun May 27, 2018 9:28 am

My experience getting it set up

Postby olepi » Fri Nov 01, 2019 11:46 am

I just thought I'd share my experiences so far.

1) got the download link and started downloading
2) had to stop it due to other issues
3) when I restarted the download, it started at the beginning
4) it stopped due to an error
5) when I restarted the download, it continued from where it had stopped

Here's when I created my account:
1) got the key email, went to the website
2) tried to log in with my email address, always got "invalid password"
3) finally figured out I need a new account
4) got a new account set up, got the confirmation email
5) tried to play the game, when I try using my new account, it says it has expired, maybe because it is before the event starts?
2020: 43 years on the Net.

User avatar
olepi
Posts: 216
Joined: Sun May 27, 2018 9:28 am

Re: My experience getting it set up

Postby olepi » Fri Nov 01, 2019 12:06 pm

Ok, it is after noon EST and it still says my account has expired and no longer has access.

Is this because I used the same account name as in the last beta?

I cannot create a new account because it says my email is already associated with an account.

Looks like I can't play :cry:
2020: 43 years on the Net.

User avatar
olepi
Posts: 216
Joined: Sun May 27, 2018 9:28 am

Re: My experience getting it set up

Postby olepi » Fri Nov 01, 2019 1:55 pm

Ok, now can login. Let the fun begin!
2020: 43 years on the Net.

Consultant
Posts: 1870
Joined: Thu Dec 22, 2016 7:48 pm

Re: My experience getting it set up

Postby Consultant » Fri Nov 01, 2019 4:28 pm

We actualy had an odd code problem in which maybe every tenth participant was getting an account key that was only good for like 20 minutes instead of a week.

We're still searching for the "why" of this, but all of the keys have been manually checked and extended as needed.

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olepi
Posts: 216
Joined: Sun May 27, 2018 9:28 am

Re: My experience getting it set up

Postby olepi » Fri Nov 01, 2019 4:48 pm

I never had to enter my key. Is that expected?
2020: 43 years on the Net.


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